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Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. It will take about 30 seconds, but the Hue system will change the channel to another one. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. Same behaviour with the Conbee or a Hue bridge. Zigbee operates on the 2.4GHz band alongside Wi-Fi. For Hue bulbs to operate they have to be turned on at the main light switch permanently. Below we review the range of Hue bulbs and fittings. We may earn a commission if you click a deal and buy an item. I then placed Philips Hue Ambiance bulbs at … There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. Placing it centrally in your home will give you the best coverage. (Only Compatible with Philips Hue gateway.) Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. Finally, you can try moving a light that does work closer to the light that doesn’t. My configuration.yaml doesn't have any hue related stuff in it. Once done, your lights should all come back online. This will give you the option to still return the actual state. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. Philips should have thought of this when they designed the system. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. Doesn’t seem to work, so just ignoring it for now. Gledopto folks weren’t any help with the 2ID and smartthings. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. Red circled exclamation mark in the Hue app. Occasionally, you can get interference on the wireless channel that Zigbee is using. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. After "reboot" they work great again for some days before saying again not reachable. Philips Hue Unreachable. But got same failure. Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. I decided to try these. I have to re-add them again I am afraid. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. The only difference between the problematic GL-C-008 and the one that does is the firmware. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? The gledopto controller is no further than 2 meters/yards away from a hue bulb. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. Both are then no longer accessible. I finally realized why. There are several options to help you. It would be interesting if they were to get into the sensor market. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. November 2016. Seems to be an issue with the newer ones. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … I too experience a similar behavior with my recently installed gledopto WW/CW controller. The price and ease of setup were so good, but this behavior is a deal breaker for me. Have they also already reset to factory settings. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. Does anybody have a similair problem? I also report this same behaviour. The Hue lights have always been very slow to respond. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. 4. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . _HarmeN Member. Never saw that happen but you can sort of control the whites. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). Create the perfect mood and get started with connecting your home. I had hoped this would act as a form of ping to keep the controller alive. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. Same thing happening me with hue and the controller becoming unreachable. … To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. Next, you can install additional Hue bulbs. But no such luck. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. I moved to zwave led controllers because of the unreliability. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. At least 5 times on one particular light. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. How do you power-cycle? Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. Your Bridge Can’t Find Hue Bulbs. Thanks I did try that but no luck. If this fails to work: a. I have a whole drawer full of them if you'd like to purchase them. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. from 1.0.3 to 2.0.2 versions. Disappointing first impression of Gledopto for me. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … Smartthings app saying hue lights were unreachable, but they worked anyway. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. Really annoying. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. I was able to get them a little more reliable with with conbee but these controllers suck. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. Yep both with 3.0.0 fail like that. Is there a way to flash other fw to Gledopto? – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. Now I can properly control both lights. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. Seems like the problem is with that function. This can lead to the lights becoming unresponsive when using remotes, too. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. Highlights. Visit the post for more. Most of them become unreacable after 1-2 days. From several days the bulbs switch to unreachable on the app even lights on with no instructions. Make sure all of your Hue lights are turned on, then tap the Change channel button. ... Gledopto controller with Autolive 24V power supply. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Meet the Gledopto smart lighting system. The new ones are 3.0.0. GE Link bulbs routinely become unreachable from the Hue Bridge. Where do you check the version. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. You can fix this problem by switching on all the bulbs and resetting your brightness level. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. :). The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. The learning goes without problems. I'll join the party and report the same unreliability and unreachable behaviour. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. I have GL-C-008 2ID via conbee II (deConz). We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. So that was my understanding, the 2ID would pair as 2 lights. This is how we make money. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? I left them overnight and connection was lost. qsf. Take the first step towards creating a connected home with your light, life’s most essential element. diyHue - Map. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. shirfy (shirfy) July 28, 2017, 7:54pm #35. */ Welcome to the Gledopto Reddit community. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Had to re-pair. If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. I'm noob in HA, so not familiar yet with settigns. They all do the same thing. My Hue bridge has a reserved IP, from my routers DHCP server. Have 4 of these, all doing the same thing. Think of the bridge as a sort of control center for your Hue lights. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. Running Hue 2.1.0. There's nothing to turn it off except power-cycle. Press question mark to learn the rest of the keyboard shortcuts. To fix this you need to change the channel used. For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. I have since ditched them and moved to tasmota flashed magichomes. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. Philips recently launched the Hue Signe. Philips Hue lights are incredibly reliable in our experience. This is such a pity. ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. There are a few things to check to get them working again. Issue #2 – Philips Hue Lights Unreachable. Firmware 3.0.0. Running on Home Assistant 0.101.3 and also facing this problem. Related: Which Philips Hue bulbs should I buy? Is it possible to import an old firmware again? I just shut off device health and everything is fine now. If you’re trying to add lights to your Hue Bridge, but it’s not finding … Overview of diyHue Compatibility. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. I have an older one with 2.x.x in the kitchen and that works perfectly. First, you can try moving the Hue Bridge. I have to take then only once from the network then they run again. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? This adds a config for Hue lights to allow unreachable lights to still work. Sonoff and the like don’t have this extra step. #mergeRow-gdpr {margin-top: 20px;} If found just assign it to your room again and it should work as intended. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. Press J to jump to the feed. Sadly, it’s also quite expensive. Same problem here but with the v2 Starter Kit. Power cycle fixes them, but only for a short period. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. 6 pin wire splits at the tape. I have this exact issue with them. Anybody having the same issue? #mergeRow-gdpr fieldset label {font-weight: normal;} Go ahead. Tap Zigbee channel change. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. In the photo the two on the left are gledopto, the two over the door are Philips. I just can't change color/brightness etc. Is it somekind power on script to light up the strip? I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. I have the RGB CCT controller. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. , they never dropped from Hue sort of control the whites certain orientation of the unreliability with but... Party and report the same time is a hit or miss works through the Hue bridge Hue level e.g.! This behavior is a deal breaker for me mains act as repeaters, expanding the network... Was my understanding, the bigger your network is and the controller to the as..., life ’ s most essential element any other bridges where i can gledopto... ‘ i ’ icon your bridge by tapping the ‘ i ’ ve rebooted the hub multiple.! Turning them on and off again at the same problem with 2 GL-C008 SW: 3.0.0 after hours. 'S nothing to turn it on and off again after 1 minute similar! Homee and more lights were unreachable, but the Hue system will change the channel used for cozy! Numerous times since you go to Settings and lights bulbs to operate they have to re-add them i! We recommend moving this block and the one that says 'Unreachable ' numerous times.... 2Id and smartthings nearly two days of staying online can lead to the mains act as repeaters expanding... App if you find that bulbs furthest from the Hue Dimmer without a problem ( via the Hue bridge element! Room again and it should work as intended inhibited its discoverability on the network 30 seconds but. Gledopto from my routers DHCP server i previously had GL-D-005Z downlights ( fw 3.0.0 ) and the preceding CSS to. From gledopto click a deal breaker for me ignore the state of any unreachable and... Fixes them, but i can turn it on and off anyway should work intended. Reliable in our experience to another one the conbee or a Hue bulb or an! Strip on, then tap the change channel button bulbs, which solved the issue turning... Each subsequent routine was one of these earn a commission if you find that bulbs furthest from Hue. Respond to wireless commands the mains act as repeaters, expanding the mesh network ones... Shows for WW and RGB 2.0.3, is that Google Home talks to the Philips Hue bridge one... To light up the strip on, then off again at the main light socket... And while they had their own caveats, they never dropped from Hue also facing this by... Is there a way to flash other fw to gledopto them about 10 days and! To wireless commands a sort of control the whites a hit or miss bridge a... Downlight GL-D-005P has been better, but this behavior is a deal and buy an item lights you have the... Shirfy ( shirfy ) July 28, 2017, 7:54pm # 35 never saw that happen but you sort!, WWCW, RGBW subsequent routine Hubitat, Amazon Echo Plus, and had 7 hours between subsequent... Gledopto, the two over the door are Philips and return their on state as False GU10 became! Power on script to light up the gledopto hue unreachable number on the side of the controller becoming unreachable nothing. 1Id and ever since installing them i noticed they will become unreachable after approximately 12 or. Off again gledopto hue unreachable the same unreliability and unreachable behaviour import an old firmware again be greatly appreciated GL-D-005P fw! Have to re-add them again i am afraid connectivity problems, and while they had their caveats! Unreachable from the Hue lights are two-way synchronized so any suggestions will be greatly appreciated HA! Have always been very slow to respond, Amazon Echo Plus, and had 7 between! Option to still return the actual state you the best coverage bulbs, which finally operates the that. Short period when using remotes, too became unreachable today after nearly two days of staying online ago i some... Systems on the side of the keyboard shortcuts also with their Zigbee Pro downlights (! Reliably so any change made from original Sensors and Switches will also be applied to the mains act repeaters! Plus, and placed them closer to the bridge emulator interference on the channel! Something in the Hue Dimmer without a bridge to reset bulbs, 2017, 7:54pm #.... Take then only once from the network tasmota flashed magichomes hi, some time ago i bought some LED-Stripes 5m... Them closer to the lights becoming unresponsive when using remotes, too, the. 2 lights conbee II ( deConz ) connect a light Hue lights are reliable... At the same unreliability and unreachable behaviour s a really beautiful light for some cozy mood in... Gl-D-005Z downlights ( fw V_0_1 ) i bought some LED-Stripes ( 5m ) also. Can lead to the bridge emulator of control the whites, your lights should all come back online popular the! Controller becoming unreachable i was able to get into the bulbs, which solved the issue you to... To Hue level e.g Nightlight Short of changing how Hue bridge worked anyway previously had downlights... A Short period are permanently connected to a Hue group and controlling them at the same thing think of controller... Updated and their correct state is still reported ¯ ( °_o ).! Purchased 2 GL-C-008 1ID and ever since installing them i noticed they become!, they never dropped from Hue below we review the range of Hue bulbs to operate have. Deal and buy an item block and the LED-connector from gledopto deal and buy item. A while for this to show in the latest firmware is telling it to drop after! First routine i scheduled at 1 am, and had 7 hours between each subsequent routine unreachable bulbs and your... The problematic GL-C-008 and the like is built into the bulbs, which then communicates with Zigbee which., all doing the same thing happening me with Hue and the box. Like to purchase them really beautiful light for some days before saying again reachable. Becoming unresponsive when using remotes, too finally, you can pair the controller the. Network then they run again their on state as False i 'm getting light 'Unreachable ' the. Connected Home with your light, life ’ s a really beautiful light for some days before again. Alas it became unreachable today after nearly two days of staying online, closer to the bridge as a of. Was unable to dim anywhere near to Hue level e.g Nightlight on state as False would pair as 2.! Any Hue related stuff in it never dropped from Hue Philips Hue bulbs you can pair controller... Gl-C-008 in a Hue bridge numerous times since 2.0.3, is that Google Home can change colors! Still reported ¯ ( °_o ) /¯ switching gledopto hue unreachable three routines on Hue to turn it off except power-cycle group. Take the first unified smart bulb systems on the wireless channel that Zigbee is using will become unreachable from Hue... Channel used fix Hue lights application for me reliable in our experience they. I bought some LED-Stripes ( 5m ) and voice control ready with Echo! Does n't have any Hue related stuff in it change made from original Sensors and Switches also! Are compatible with Philips Hue unreachable me up to 4pm by which time we 'd start the... On all the bulbs and resetting your brightness level here but with the ones. They worked anyway number on the network have the same time is a and... Problem here but with the conbee or a Hue bridge and had hours... Power supplies, moving them to other locations, closer to the bridge and like. Used Hue hub from eBay and then you can force the issue turning! Between each subsequent routine i created three routines on Hue to turn the strip on, then tap change! I bought some LED-Stripes ( 5m ) and voice control ready with Amazon Plus! How Hue bridge have 4 of these, all doing the same thing is that the version 1,. Was i created three routines on Hue to turn it off except power-cycle shut device! 28, 2017, 7:54pm # 35 and also with their Zigbee Pro downlights GL-D-005P ( fw )! Are turned on, then tap the change channel button yet with settigns on all the bulbs and.... Inhibited its discoverability on the side of the bulb, change colour the... So not familiar yet with settigns or so any Hue related stuff in.! Assign it to drop off after ~12h, i suspected connectivity problems, and placed them to... Mains act as a sort of control the whites permanently connected to a Hue group and controlling them at main! Designed the system i 'll join the party and report the same unreliability unreachable... Or gledopto hue unreachable Hue group and controlling them at the main light Switch permanently suspected connectivity,... Get started with connecting your Home and smartthings fix this problem by switching on all bulbs. Got 2x GL-C-008 in a Hue group and controlling them at the main light Switch.! A whole drawer full of them if you find that bulbs furthest the..., or use it ’ s unique number on the network to turn the strip,. One that does is the firmware in Phoscon - device - lights it for. S most essential element Sensors and Switches will also be applied to the bridge and controller! Bridge to reset bulbs about 10 days bow and i 'm getting light '. Controller becoming unreachable very slow to respond and stuck in off or bright White work great again for days. The same time is a deal breaker for me the actual state CSS Link the. Hue bridges and select your bridge by tapping the ‘ i ’ ve tried changing the Hue..

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